Privacy Policy
Welcome to our site. This policy explains how Aarohi Herbals & Crafts collects, uses, and protects your personal information when you use our online platform and services. By accessing or using this service, you acknowledge that you have read, understood, and agree to be bound by this privacy policy.
What Information We Collect
We collect personal data that you provide directly to us when you interact with our service. This includes, for example, information you provide when making a purchase, creating an account, contacting us, or subscribing to communications. The types of personal data we may collect include your name, postal address, shipping address, billing address, email address, phone number, payment information, and details about your orders or inquiries.
We may also collect certain information automatically as you navigate through our site. This information may include your IP address, browser type, operating system, referral URLs, pages viewed, and the dates and times of your visits. We may use cookies and similar technologies to collect this data.
How We Use Your Information
We use the information we collect for various purposes, including: providing, operating, and maintaining our services; processing and fulfilling your orders and transactions; communicating with you, including responding to your inquiries and providing customer support; sending you technical notices, updates, security alerts, and administrative messages; personalizing your experience on our site; analyzing how you use our service to improve its functionality and user experience; detecting and preventing fraud and other illegal activities; and complying with legal obligations.
Legal Basis for Processing
We process your personal data based on different legal grounds, depending on the purpose of the processing and applicable laws. These grounds may include: your consent; the necessity of processing to perform a contract with you or take steps at your request before entering into a contract; the necessity of processing for compliance with a legal obligation to which Aarohi Herbals & Crafts is subject; and the necessity of processing for the purposes of the legitimate interests pursued by Aarohi Herbals & Crafts or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Data Security
We have implemented technical and organizational measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your personal data transmitted through our online platform.
Sharing Your Information
We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, and customer service. These third parties are contractually obligated to use your personal data only for the purposes for which we disclose it to them and in accordance with this policy. We may also disclose your personal data if required to do so by law or in response to valid requests by public authorities. In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include the right to access, rectify, erase, restrict processing, object to processing, and receive your personal data in a structured, commonly used, and machine-readable format (data portability). Where we process your personal data based on your consent, you have the right to withdraw that consent at any time. To exercise these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable law. You may also have the right to lodge a complaint with a supervisory authority.
Cookies and Similar Technologies
Our site uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Children's Privacy
Our service is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personally identifiable information from anyone under that age. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us by postal mail at:
Aarohi Herbals & Crafts
27 Gopalbari Marg
Ground Floor
Jaipur, Rajasthan 302001
India